Investor Grievances
Investor Grievances
Step by step procedure for filing a complain on a designated e-mail id & finding out the status of the complain.
1. Our Designated complain id for all investors is investorgreivences@parwaticapital.com
2. Once you make a complain the complain is escalated to 1 st level where Mr Biswajeet Das is there to take care of all your problem faced you can contact him on 033 – 46048895 10AM to 5 PM
3. You will be receiving response mail from our designated mail ID within 24 hrs.
4. Your 3rd level of escalation is Mr. Sarad Daga you can contact him at +919830057656 for you greviances.
5. Your 3rd level of escalation is our Compliance Officer Mr. Chandra Prakash Srivastava you can contact him at +919874271601 for you greviances.
6. Your 4th level escalation is our MD Mr. Pawan Kumar Bagri you can contact him at +919830035249 for any of your complains not heard by any of our team members.
Investor Grievances Escalation Matrix
| Details of | Contact Person | Address | Contact No. | Email Id | Working Hours |
|---|---|---|---|---|---|
| Client Servicing | Biswajeet Das | Merlin Infinite, DN - 51, Salt Lake Sector V, Unit 707, Kolkata 700091 | 033 – 4604 8895 | investorgreivences@parwaticapital.com | Mon – Sat (9:00 AM to 5:00 PM) |
| Head of Client Servicing | Sarad Daga | Merlin Infinite, DN - 51, Salt Lake Sector V, Unit 707, Kolkata 700091 | 9830057656 | saraddaga@parwaticapital.com | Mon – Sat (9:00 AM to 5:00 PM) |
| Compliance Officer | Chandra Prakash Srivastava | Merlin Infinite, DN - 51, Salt Lake Sector V, Unit 707, Kolkata 700091 | 9874271601 | dp@parwaticapital.com | Mon – Sat (9:00 AM to 5:00 PM) |
| CEO/ Managing Director | Pawan Bagri | Merlin Infinite, DN - 51, Salt Lake Sector V, Unit 707, Kolkata 700091 | 9830035249 | md@parwaticapital.com | Mon – Sat (9:00 AM to 5:00 PM) |
KEY MANAGERIAL PERSONNEL
| Designation | Name | Address | Contact No. | Email Id |
|---|---|---|---|---|
| Director/CEO | Pawan Kr Bagri | Merlin Infinite, DN - 51, Salt Lake Sector V, Unit 707, Kolkata 700091 | 9830035249 | md@parwaticapital.com |
| Director | Anita Bagri | Merlin Infinite, DN - 51, Salt Lake Sector V, Unit 707, Kolkata 700091 | 9830717144 | anitabagri@parwaticapital.com |
| Compliance Officer | Chandra Prakash Srivastava | Merlin Infinite, DN - 51, Salt Lake Sector V, Unit 707, Kolkata 700091 | 9874271601 | dp@parwaticapital.com |
| CFO | Sarad Daga | Merlin Infinite, DN - 51, Salt Lake Sector V, Unit 707, Kolkata 700091 | 9830057656 | saraddaga@parwaticapital.com |
AUTHORIZED PERSON
| - NIL |
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